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SOFEIOnline Learning Path

Leadership & Management

Develop the skills to lead people, manage performance, navigate change, communicate effectively, and help teams and organizations move forward.

Woman developing leadership and management skills through SOFEIOnline
Lead With Greater Confidence

Effective leadership combines people skills with practical management capability.

This learning path brings together selected SOFEIOnline courses in leadership, supervision, communication, coaching, team development, performance management, workplace culture, conflict resolution, change, and management effectiveness.

Courses may also appear in another SOFEIOnline learning path when the knowledge supports more than one professional goal.

Leadership FoundationsFrontline Management & SupervisionCommunication, Coaching & Emotional IntelligenceTeams, Performance & Workplace CultureChange, Conflict & Organizational LeadershipManagement Effectiveness & Well-Being
Explore Courses to Enroll

Choose the leadership skills that support your next step.

Select a course to review its details and enroll through the SOFEIOnline course page.

01

Leadership Foundations

Explore selected SOFEIOnline courses in this leadership area.

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Introduction to Leadership

Build a practical foundation in leadership principles, behaviors, influence, and organizational effectiveness.

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Leadership Assessment

Evaluate leadership strengths and identify opportunities for continued professional development.

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Certificate in Leadership

Build a broader foundation in leadership concepts, communication, teams, ethics, and organizational performance.

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Leadership (ACE CREDIT®)

Develop college-credit-eligible knowledge of leadership principles and practices.

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Leadership and Management for Women in Business

Explore leadership and management practices that support women leading teams and organizations.

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Leadership for Women in Business (ACE CREDIT®)

Strengthen leadership knowledge in a course focused on women's professional and organizational impact.

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02

Frontline Management & Supervision

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Introduction to Management

Learn core management concepts for planning, organizing, leading, and supporting workplace performance.

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Frontline Manager®: Introduction to Supervision

Build foundational skills for transitioning into frontline supervision and people management.

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Frontline Manager® Certificate

Develop practical supervisory and management capabilities across multiple frontline-management topics.

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Frontline Manager® (ACE CREDIT®)

Strengthen frontline management knowledge through an ACE CREDIT®-eligible course.

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Certificate in Management Skills

Build essential skills for managing people, priorities, communication, and workplace responsibilities.

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Management Skills (ACE CREDIT®)

Develop core management competencies in an ACE CREDIT®-eligible format.

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The Effective Manager's Toolbox

Explore practical tools managers can use to improve communication, productivity, and team performance.

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03

Communication, Coaching & Emotional Intelligence

Explore selected SOFEIOnline courses in this leadership area.

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Frontline Manager®: Better Communication

Strengthen everyday management communication to improve clarity, relationships, and team effectiveness.

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Frontline Manager®: Coaching

Develop practical coaching techniques that support employee growth, performance, and accountability.

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Emotional Intelligence for Managers

Use emotional intelligence to strengthen self-awareness, relationships, communication, and leadership effectiveness.

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Body Language for Leaders

Understand how nonverbal communication influences leadership presence, credibility, and workplace interactions.

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Communicating Collaboratively

Build communication practices that strengthen cooperation, trust, and teamwork.

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Effective Public Speaking

Develop confidence and skill when presenting ideas to teams, stakeholders, and professional audiences.

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04

Teams, Performance & Workplace Culture

Explore selected SOFEIOnline courses in this leadership area.

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Leading Teams

Build skills for guiding teams toward shared goals, stronger collaboration, and effective performance.

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Frontline Manager®: Teams and Groups

Understand team dynamics and practical approaches to managing groups effectively.

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Creativity in Teams and Organizations

Explore how leaders can support creativity, problem solving, and innovative thinking.

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Innovation in Teams and Organizations

Learn approaches for encouraging innovation and productive change across teams and organizations.

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Performance Management

Develop practical methods for setting expectations, assessing performance, and supporting employee growth.

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Frontline Manager®: Progressive Discipline

Understand structured approaches for responding to workplace performance and conduct concerns.

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Frontline Manager®: Navigating Your Organizational Culture

Explore how organizational culture shapes management decisions, behavior, and team effectiveness.

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05

Change, Conflict & Organizational Leadership

Explore selected SOFEIOnline courses in this leadership area.

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Leading and Managing Change

Build leadership skills for guiding people and organizations through change.

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Change Management Foundations

Learn core concepts and practices used to plan, communicate, and support organizational change.

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Change Management Professional

Develop a more comprehensive understanding of change-management strategy and implementation.

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Under Pressure: A Change Management Simulation

Practice change-management decision-making through an applied simulation experience.

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Certificate in Managing Change and Resolving Conflict

Build skills for navigating organizational change while addressing workplace disagreement constructively.

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Handling Workplace Conflict

Develop practical approaches for managing workplace conflict and improving professional relationships.

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Handling Difficult Conversations in the Workplace

Prepare for challenging conversations with greater clarity, confidence, and professionalism.

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Negotiations: Resolving Disputes

Apply negotiation concepts to workplace disagreements and constructive dispute resolution.

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06

Management Effectiveness & Well-Being

Explore selected SOFEIOnline courses in this leadership area.

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Frontline Manager®: Time Management

Strengthen planning, prioritization, and time-management practices for managers.

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Time Management

Improve focus, organization, prioritization, and use of time across professional responsibilities.

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Frontline Manager®: Work-Life Balance

Explore management strategies for balancing professional responsibilities and personal well-being.

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Management Practices That Support Wellness

Learn management practices that can contribute to healthier and more sustainable workplace environments.

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A Manager's Guide to Superior Customer Service

Understand how managers can strengthen service standards, expectations, and customer experiences.

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HR Essentials for People Managers

Build practical HR knowledge that helps managers navigate common people-management responsibilities.

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HR Fundamentals for Managers

Strengthen understanding of foundational HR concepts relevant to managers and supervisors.

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Continue Building Your Learning Path

Return to SOFEIOnline to explore another learning pathway or view courses created specifically around women's professional growth.

Explore Learning Paths Featured Courses for Women
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